Contact & Support
CONTACT & SUPPORT
Last Updated: May 3, 2026
We're here to help. Whether you have a question about your order, your subscription, the science behind TrueFormยฎ, or anything else โ our team responds personally to every email.
Email Us
This is the best way to reach us for any of the following:
- Order status and tracking
- Subscription management (cancel, pause, adjust)
- 90-Day Money-Back Guarantee requests
- Product questions
- Press and partnership inquiries
- General feedback
Response Times
We respond to all emails within 1 business day, Monday through Friday. Emails received over the weekend or on U.S. holidays will be answered the following business day.
Mailing Address
Fascial Labs LLC [Mailing address to be added]
Hours of Operation
Customer support emails are monitored Monday through Friday, 9:00 AM โ 5:00 PM Eastern Time. We do not currently offer phone support โ email allows us to give every customer the time and care their question deserves.
